Administrative Assistant

Administrative Assistant

We are looking for an Administrative Assistant to join our team in Hong Kong. The administrative assistant will be providing assistance to the operations of the company, by managing the ongoing contracts, invoices, purchase orders and other administrative activities such as generating monthly reports.

AccessOrange helps businesses optimize their operations by utilizing smart technology and cloud solutions. We help our clients to work smarter by implementing solutions such as Office 365, Azure Cloud, ERP and Business Intelligence solutions.

Job Duties

  • Maintain, update and monitor contracts system
  • Manage purchase order and renewal process
  • Create invoices, manage billing status, sending reminders
  • Act as the point of contact for internal and external clients
  • Assist management in administration of daily activities
  • Answer and direct phone calls
  • Assist in the preparation of regularly scheduled reports
  • Answer incoming requests from our IT Support and register tickets in our support system.
  • Communicate with the customer by phone, email/chat

Requested Profile

  • Interested in learning new IT skills
  • Experienced in Excel
  • Attention to detail and problem solving skills
  • Excellent time management skills and the ability to prioritize work
  • Strong organizational skills with the ability to multi-task
  • Team player
  • Energetic and able to learn quickly
  • Willing to learn new technology and skills
  • Fluent in English, Cantonese and Mandarin (verbal and written)

Education

  • Diploma or equivalent
  • Deg or High Dip
  • Degree

Job Type: Full-time

JobsDB link: https://hk.jobsdb.com/hk/en/job/administrative-assistant-100003006779690

Interested? Please send your resume to hr@accessorange.com or apply online via JobsDB.

Junior IT Consultant

We are looking for a Junior IT Consultant to join our team in Hong Kong. You will be providing network & application support to our customers, and help us implement new solutions at the customer side.

AccessOrange helps businesses optimize their operations by utilizing smart technology and cloud solutions. We help our clients to work smarter by implementing solutions such as Office 365, SharePoint, and Business Intelligence solutions.

This position will be a great starting point for someone who is willing to learn new technology and enjoys communication with customers. You will be part of a small team of people who are passionate of IT and who want to find the best solutions for our customers. Positive Attitude, Team-spirit, Self-Learning, and Communications are important qualities for the person that we are looking for.

Job Description

  • Support
    The Junior IT Consultant will provide support to our customers. (Troubleshooting, installation, and maintenance of the network, computers and business applications used by our customers.)
  • Implementation
    The Junior IT consultant will assist in new implementation projects regarding Office 365, Microsoft SharePoint, Azure and other cloud technology.
  • Development
    AccessOrange is an innovative company and always looking for new technology that can be used to improve the operations of our customer. Therefore, we will require the Junior IT Consultant to help investigate new technology, test solutions, and attend training or get certified.

Job Duties

  • Providing IT support to the AccessOrange customer. (Remote or On Site)
  • Communicate with the customer by phone, email/chat, or on-site.
  • Registering Incidents and Problems in the IT support system.
  • Visit customers on site to provide support. (In Hong Kong, and occasionally Shenzhen)
  • Understand customer requirements and business objectives
  • Provide solution suggestion and design according to project scope
  • Provide technical expertise and recommendation for customers
  • Assist in project pre-sales and post-sales activities, such as demo, meeting, presentation, etc.
  • Support new technology implementation
  • Train users in new and existing IT solutions
  • Revise existing systems and suggest improvements

Requested Profile

  • Excellent analytical and troubleshooting skills for problem resolution
  • Excellent interpersonal and verbal communication skills
  • Team player
  • Energetic and able to learn quickly
  • Willing to learn new technology and skills
  • Enjoy meeting customers and work at many different locations
  • Experience with the following technologies is a plus:
    • Office 365
    • Microsoft Windows Server / Exchange Server
    • Linux
    • SharePoint / OneDrive for Business
    • ERP Software
  • 1-3 years of solid hands-on experience (Fresh Graduates will also be considered)
  • Fluent in English, Cantonese and Mandarin (verbal and written)

Job Type: Full-time

Location: Hong Kong

JobsDB link: https://hk.jobsdb.com/hk/en/job/junior-it-consultant-100003006779372

Interested? Please send your resume to hr@accessorange.com or apply online via JobsDB.